FAQ

Waterproof & Materials

Is gbaje jewelry actually waterproof?

Yes. Every piece is PVD gold-plated, a process that bonds gold to the base metal far more durably than standard plating — safe for showering, swimming, and daily wear without fading.

Will the gold plating fade or tarnish over time?

No, PVD plating resists tarnishing and fading under normal daily wear. For the longest life, avoid harsh chemicals such as chlorine-heavy pools, and let perfume or lotion dry before putting jewelry on.

What is gbaje jewelry made of?

"Our pieces are crafted from stainless steel / brass base with 18k PVD gold plating." State the exact base metal and plating type.

Is gbaje jewelry hypoallergenic?

We have hypoallergenic and non-hypo-allergenic jewelry. It varies per products. Always read the product description. Yes, our hypoallergenic products have stainless steel base and  nickel-free and safe for sensitive ears/skin.

How do I clean and care for my jewelry?

Wipe gently with a soft, dry cloth after wear. Avoid direct contact with perfume, lotion, and chlorine when possible, and store pieces separately in a pouch or box to prevent scratching.

Shipping & Delivery

Does gbaje ship outside the Netherlands?

No, gbaje does not ships outside Netherlands.

Orders within the Netherlands typically arrive within [3-4] business days.

How much does shipping cost?

Orders over €20 ship are free. Orders under €20 have a flat shipping fee of 3.65euros.

Returns & Exchanges

What is your return and exchange policy?

You can return unworn items in original packaging within 14 days of delivery for a full refund. Contact us at support@gbaje.com to start a return.

Do you offer exchanges if I ordered the wrong size?

No we don't.

Sizing

How do I know my ring size?

Our ring size are one size fits all.

Orders & Payment

What payment methods do you accept?

We accept Klarna, Apple Pay, Google Pay, PayPal, Shop Pay.

Do you offer gift wrapping?

Yes if requested.

How can I contact customer service?

You can contact us at support @ gbaje.com.